At the top of the page are four articles which answer some of the most common questions we’re asked.
Below these we’ve added additional, shorter answers to the other common questions, and have categorised them according to where you might be in the process. We hope you find these useful – if you have any other specific questons that aren’t covered here, please get in touch.
Everything you need to know to help you settle on the most suitable material, and the perfect stone for your worktop.
We know it’s likely this is the first time you’ve bought a worktop or dealt with a countertop contractor. Here we highlight what you need to know.
Whilst the material and stone have the biggest impact on the final cost, there are other things that play a part that you may not have considered.
I’m at the start of the journey…
Can you provide a rough estimate?
Yes we can. If you have architects drawings or a kitchen plan please email them to us. If you don’t have either of these, please just send us the measurements. Please also advise if you have a preferred material. If you’ve got as far as selecting a stone, please let us know that too. Finally, let us know how many cutouts will be required and if you have considered an upstand.
Do you provide samples?
Do you have a showroom?
Yes we do! Our Hurstpierpoint showroom opened in 2021. It’s currently open by appointment only.
Can I book a showroom appointment? How long are they?
Yes you can. Let us know when would be convenient for you. We now offer Saturday morning appointments. Typically each appointment is half an hour, but they can vary depending on what stage of the process you’re at. If you have architects drawings or a worktop plan please bring it with you, along with photos of the space if you can.
Do you offer a home design service?
We do! It includes attending with samples, taking measurements, providing a quote based on measurements and supplying a worktop CAD drawing. Please get in touch to tell us about your project.
What areas do you serve?
Our showroom is based in mid Sussex and we serve all of Sussex, Surrey, Hampshire, Essex and Kent.
How long before I receive a quote after a home visit?
Typically you’ll receive a final estimate within 2-3 days of the home visit, which will include a suggested timeline (assuming you’ve provided a fitting date should you be having a new kitchen installed).
I’m trying to decide which stone…
Which worktop materials are stain/heat resistant?
Great question! And there’s no short answer to this one, so please go ahead and read this FAQ – What do I need to consider when choosing a stone for my worktop?
I’m considering the detail and extras…
Upstand, tiles, splashback; what’s best?
We feel having an upstand finishes a kitchen aesthetically, but all three could suit different styles of kitchens.
I’ve chosen the stone, what else do I need to think about?
The devil’s in the detail! It’s a very good idea to consider all your options before installation. Specifically you’ll need to consider the thickness of your worktop, how may cutouts you need, whether or not you want draining grooves or a plumbed in solution, what profile/edge to go for, cutting worktops into windowsills, including an upstand, whether you would like us to quote for taps (including Quooker) and/or sinks, adding additional worktops or shelfs to other areas of the house, in the same material – or if you want us to quote for the full kitchen refurbishment project. You’ll find more information on some of these decisions below.
When it comes to thickness, what are my options?
The worlds your oyster but the majority of installations we do are 20 or 30mm.
How many cut outs will I need?
You need to think about how many cut outs you need. The obvious ones are for sink and/or hob. Other things to consider are cut outs to accommodate plugs, extractors or a draining board.
Can I have draining grooves in my worktop?
Whilst draining grooves can be cut in these are an aesthitical solution rather than a practical one. They help to an extent, but if you’re looking for an effective drainage solution near to the sink, you might be better off looking at a plumbed in draining board (and therefore an additional cutout!).
What are my options with regard to edging (profiles)?
You have several options when it comes to the profile for your worktops. Some of them are outlined below.
This edge maintains the surface thickness and appears square with a slanted top edge. This is a very popular edge that lends itself to the sleek contemporary handleless kitchens that are becoming more common place in the home.
A completely rounded finish that maintains the surface’s thickness. This edge offers a soft feel lent towards curved kitchen designs.
The delicate curve of a bullnose edge with a flat bottom. The soft, rounded top makes this edge perfect for traditional kitchens.
A cut back edge with a choice of bevelled or rounded top section. Very commonly installed into handleless kitchen designs to ergonomically allow the user more space to open the doors.
A classic style edge with a simple step down before cutting out to a half bullnose. This edge is popular in classic traditional kitchens with shaker style doors.
A crescent curve that leads into a 90-degree angle with a rounded bottom. A classic, refined edge profile with a touch of a modern design.
This traditional style edge features a concave arch that transitions into a convex arch. This is also often called a ‘Lambs Tongue edge’.
A mitred edge is created when the corners of two slabs are cut to a 45-degree angle and seamlessly joined together. Commonly used to create a thicker overall worktop look using industry standard thickness materials.
A soft round to the top and bottom edge, this edge detail is our preferred and most common detail used for our worktop installations.
Does the worktop have to have a fixed width?
Wer can cut your worktop to your precise requirements. If you want a wider section to fit to the window for example, then we can accommodate this.
What about upstands?
We can include upstands in your quote. Typically sizes vary from x to x, and we can advise what we think would be suitable based on your layout and the space.
Do you supply taps and sinks?
We can! We’re an official Quooker dealer. We also supply xx sinks and taps.
What about fitting the same stone to other areas for the house?
Many of our clients decide to the stone they’ve chosen for their worktop to additional areas of the house, as shelves or windowsills for example, or as countertops in pantries, utility rooms or bathrooms.
Do you offer a full kitchen refurbishment service?
Yes we do, we’ve project managed many kitchen projects now, and would be happy to discuss managing your project from start to finish.
I’m looking for a different service…
Do you do worktop repairs?
Yes we do offer worktop repairs but it is very dependent on where they are on the worktop and how big. We will always be able to advise on the best ways to proceed and we can do this via photo’s or a site visit.
Do you supply offcuts?
Yes we do, this is the most cost effective way of completing those smaller projects like table tops, vanity’s and hearths. We have a special discounted price for all of our offcuts and these can be hand picked from our factory in Storrington.
Do you supply and fit kitchens?
Yes, we have a range of kitchens at our showroom and a team of high quality kitchen fitters that can manage refurbishments and renovations from start to finish.
I’m ready to order…
I’m happy with the quote provided, what happens next?
Once you’ve paid the deposit we’ll book your job in. You can find out more about the process in this article – I’ve decided what stone I want, what happens next?
What’s your current lead time?
Lead times are currently 4-5 weeks before booking a date for templating, and typically 7-10 days between templating and fitting.
How long does an installation take?
A standard kitchen worktop installation would take 2.5 – 3 hours.