Frequently asked questions (FAQs)

Yes we can. If you have architects drawings or a kitchen plan please email them to us. If you don’t have either of these, please just send us the measurements. Please also advise if you have a preferred material. If you’ve got as far as selecting a stone, please let us know that too. Finally, let us know how many cutouts will be required and if you have considered an upstand.

Yes, please use our gallery and email us which samples you’d like to see. Please remember to include your address.

Yes we do! Our Hurstpierpoint showroom opened in 2021. It’s currently open by appointment only.

Yes you can. Let us know when would be convenient for you. We now offer Saturday morning appointments. Typically each appointment is half an hour, but they can vary depending on what stage of the process you’re at. If you have architects drawings or a worktop plan please bring it with you, along with photos of the space if you can.

We do! It includes attending with samples, taking measurements, providing a quote based on measurements and supplying a worktop CAD drawing. Please get in touch to tell us about your project.

Our showroom is based in mid Sussex and we serve all of Sussex, Surrey, Hampshire, Essex and Kent.

Typically you’ll receive a final estimate within 2-3 days of the home visit, which will include a suggested timeline (assuming you’ve provided a fitting date should you be having a new kitchen installed).

Great question! And there’s no short answer to this one, so please go ahead and read this FAQ – What do I need to consider when choosing a stone for my worktop?

Quartz and ceramic are the most hard wearing products available currently due to their non porous properties and resistance to heat.

We typically suggest engineered quartz, ceramic or granite for outdoor kitchens, due to their UV and frost resistant properties.

It depends. For quartz it’s 3m x 1.4m or 3.2m x 1.6m. For natural stone (i.e. granite or marble), it all depends on the individual slab size available at the time.

We feel having an upstand finishes a kitchen aesthetically, but all three could suit different styles of kitchens.

The devil’s in the detail! It’s a very good idea to consider all your options before installation. Specifically you’ll need to consider the thickness of your worktop, how may cutouts you need, whether or not you want draining grooves or a plumbed in solution, what profile/edge to go for, cutting worktops into windowsills, including an upstand, whether you would like us to quote for taps (including Quooker) and/or sinks, adding additional worktops or shelfs to other areas of the house, in the same material – or if you want us to quote for the full kitchen refurbishment project. You’ll find more information on some of these decisions below.

The worlds your oyster but the majority of installations we do are 20 or 30mm.

You need to think about how many cut outs you need. The obvious ones are for sink and/or hob. Other things to consider are cut outs to accommodate plugs, extractors or a draining board.

Whilst draining grooves can be cut in these are an aesthitical solution rather than a practical one. They help to an extent, but if you’re looking for an effective drainage solution near to the sink, you might be better off looking at a plumbed in draining board (and therefore an additional cutout!).

You have several options when it comes to the profile for your worktops. Some of them are outlined below.

Bevelled

This edge maintains the surface thickness and appears square with a slanted top edge. This is a very popular edge that lends itself to the sleek contemporary handleless kitchens that are becoming more common place in the home.

Bullnose

A completely rounded finish that maintains the surface’s thickness. This edge offers a soft feel lent towards curved kitchen designs.

Half bullnose

The delicate curve of a bullnose edge with a flat bottom. The soft, rounded top makes this edge perfect for traditional kitchens.

Sharks Nose

A cut back edge with a choice of bevelled or rounded top section. Very commonly installed into handleless kitchen designs to ergonomically allow the user more space to open the doors.

Dupont

A classic style edge with a simple step down before cutting out to a half bullnose. This edge is popular in classic traditional kitchens with shaker style doors.

Coved Dupont

A crescent curve that leads into a 90-degree angle with a rounded bottom. A classic, refined edge profile with a touch of a modern design.

Ogee

This traditional style edge features a concave arch that transitions into a convex arch. This is also often called a ‘Lambs Tongue edge’.

Mitred

A mitred edge is created when the corners of two slabs are cut to a 45-degree angle and seamlessly joined together. Commonly used to create a thicker overall worktop look using industry standard thickness materials.

Pencil

A soft round to the top and bottom edge, this edge detail is our preferred and most common detail used for our worktop installations.

Wer can cut your worktop to your precise requirements. If you want a wider section to fit to the window for example, then we can accommodate this.

We can include upstands in your quote. Typically sizes vary from x to x, and we can advise what we think would be suitable based on your layout and the space.

We can! We’re an official Quooker dealer. We also supply xx sinks and taps.

Many of our clients decide to the stone they’ve chosen for their worktop to additional areas of the house, as shelves or windowsills for example, or as countertops in pantries, utility rooms or bathrooms.

Yes we do, we’ve project managed many kitchen projects now, and would be happy to discuss managing your project from start to finish.

Yes we do offer worktop repairs but it is very dependent on where they are on the worktop and how big. We will always be able to advise on the best ways to proceed and we can do this via photo’s or a site visit.

Yes we do, this is the most cost effective way of completing those smaller projects like table tops, vanity’s and hearths. We have a special discounted price for all of our offcuts and these can be hand picked from our factory in Storrington.

Yes, we have a range of kitchens at our showroom and a team of high quality kitchen fitters that can manage refurbishments and renovations from start to finish.

Once you’ve paid the deposit we’ll book your job in. You can find out more about the process in this article – I’ve decided what stone I want, what happens next?

Lead times are currently 4-5 weeks before booking a date for templating, and typically 7-10 days between templating and fitting.

A standard kitchen worktop installation would take 2.5 – 3 hours.